Questions On Selling?

Can You Explain To Me What The Slots Are?
Slots are like spaces you have to post items. Each Slot can be used to sell one item or 100 similar items.

What If I Sell An Item, What Happens To That Slot?
That slot is returned to your account so you can post another item at no additional cost to you. Once you purchase a plan, those slots are yours forever and you don't pay us NOTHING else.

I sell handbags, and they are the same style but all of them look different, do I have to use a slot for each one?
Not at all. You can use one slot to sell hundreds of items that are the same. Keep in mind though, you get three pictures with each ad. So your customers will only get to see three of many handbags.

I Need More Available Slots. How Can I Get More?
If you require more slots to sell additional items, there is an option to purchase more slots in your Astral Account. Your Astral Account Will Be Updated To Reflect The Changes.

How Can I Get Yahoo Messenger?
Yahoo Messenger Is Free, And Can Be Downloaded By Clicking Here!

Do you offer other plans to people who want to sell many items?
Yes, Astral currently offers 5 diferent plans to sell items in the OGS. They are as follows:
Astral Basic 1- 1 slot for only $1.00
Astral Premium 5- 5 slots for only $4.00 (80 cents each)
Astral Gold 10- 10 slots for only $7.00 (70 cents each)
Astral Platinum 20- 20 slots for only $12.00 (60 cents each)
Astral Supreme 25- 25 slots for only $13.75 (55 cents each)

How often do we have to pay the fees and is there any other fees do we need to pay?
Once you purchase a plan, those slots are yours forever! You can sell 1 million items using the same slot! If you sell an item, just login to your account and remove that item. Once completed, that slot will automatically return to you to sell another item at no additional costs. Astral DOES NOT charge ANY other fee such as selling fees just because you sold the item. ALL profits belong to you!

Can I run my online store through Astral?
Yes you can. A special feature Astral has, is the option to have a "Buy Now" and/or an "Add To Cart" button using PayPal or Google Checkout. For Paypal account holders, all you need to do is enter the ID number of your button(s), and they will appear on that ad. For Google Checkout account holders, all you do is supply your merchant ID and some shipping information, and all the product information is automatically entered into the button.  click here for more information

Ready to start selling? Click here to register for your Astral Account.

Question Not Answered? Contact Us

 


Questions On Buying

Do I have to become a member of Astral just to purchase an item?
Yes and No. If you would like to ask a seller a question using the question box on their "My Astral" page, or the page the item is for sale, then yes you would. If you are using one of the "Buy Now" or "Add To Cart" buttons, then no you don't.

How Do I Buy From A Seller?
On every ad, there is a box that is for the seller's "Payment Information". In that box should be what types of payments that seller accepts. Some ads will also have a "Buy Now" or "Add To Cart" button. These buttons will give you the opportunity to purchase that item instantly through PayPal or Google Checkout.

NOTE: You CANNOT purchase different items from different sellers, using one cart. Example: You cannot buy an item from cathy using an "Add To Cart" button, and add an item from fred to that same cart.
click here to learn more about this feature!

How Is The Item Shipped To Me?
On every ad, there is a box that is for the seller's "Shipping Information". In that box should be what form of shipping the seller uses (Example: UPS, USPS, FedEx, etc.)

How Do I Know If I Can Trust A Seller?
On every item that is for sale in the Online Garage Sale, the seller's username appears on the very top of the page along with whether the member is Verified or not. If a member is Verified, that means that Astral Enterprise has Verified that the person does exist and that we have checked their mailing address. If the member is Not Verified, we would suggest you make sure you have ALL contact information for the seller BEFORE you make your purchase. We do advise buying from members that we have Verified, to avoid ANY problems with your order.

Question Not Answered? Contact Us

 

Ready to start selling? Click here to register for your Astral Account.


How to buy and sell new and used items in the Online Garage Sale  
Selling your items online can be as easy as 1, 2, 3! At Astral Enterprise, we want you to make as much extra cash as possible! There are NO additional charges no matter how much your item sells for! Below is some easy to follow directions on buying and selling your new or used items in the Online Garage Sale. If you have any questions, please visit our Customer Service page for contact information.


Let's suppose Sara had some used items in her garage, in the basement, and up in the attic that she wanted to sell. Sara went online and found Astral Enterprise and the Online Garage Sale. Sara was very interested in selling her items on Astral because she would keep all the profits and not pay a percentage of her sold item. Here is what Sara does next:

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Step 1: The first step Sara takes is to Register as a member of Astral Enterprise and decides what her username will be. She decides to make her username "sara17". During the registration, Sara is asked for her Yahoo ID (we will explain this further on).

Step 2: The next thing Sara17 does is login to her Astral Account, scroll down to the Online Garage Sale section, and click on the link "add new item"

Step 3: Sara17 notices an available slot that she purchased earlier, she then clicks on it. The next page asks sara17 for information on the item she wants to sell. Sara17 picks an old lamp. She then submits her three pictures of the lamp. Sara17's ad is then approved by Astral Enterprise and posted in the Online Garage Sale.

Step 4: Sara17's ad is now posted in the lighting section of the Online Garage Sale. Kathy has found the Online Garage Sale and is looking for a lamp. She notices Sara17's lamp, priced at $5.00 and wants to ask sara17 a question.

Step 5: Kathy sees two ways of contacting sara17. One way is a form located on the bottom of sara17's ad and the other way is by contacting sara17 Instantly by using her Yahoo instant messenger. Kathy sees that sara17 is online and sees her Yahoo ID. Kathy adds sara17 to her Yahoo instant messenger and contacts sara17 immediately.

Step 6: Sara17 and Kathy talk about the item and Kathy decides to purchase the lamp. They complete the deal and sara17 does not have to pay any additional fees at all to Astral Enterprise. Sara17 then logs back in to her Astral Account and scrolls down to her Online Garage Sale Section.

Step 7: This time sara17 clicks on a link that says "modify items". Sara17 finds the ad with the lamp and sees two buttons next to it. One button says "remove item" and the other says "mark item sold". She chooses the "remove item" button and the item is removed from the Online Garage Sale, the slot is returned to sara17 to sell another item at NO additional cost!

Ready to start selling? Click here to register for your Astral Account.